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Welcome to the status page for SLB Digital Services

Digital Home Operational
Developer Portal Operational
Delfi - Drilling Operational
Operations - DrillOps Operational
Operations - InterAct Operational
Planning - DrillPlan Operational
Planning - Well Barrier Operational
Planning - Well Control Operational
Delfi - Production Operational
Asset Performance - Facility Planner Operational
Asset Performance - Production Chemicals Optimization Operational
Asset Performance - Subsea Planner Operational
Production Assurance - Flow Assurance Operational
Delfi - Subsurface Operational
Domain Profiles Operational
Modeling - On Demand Reservoir Simulation Operational
Modeling - Reservoir Engineering Workspace Operational
Planning - FDPlan Operational
Planning - Opportunity Assessor Operational
Seismic - Omega Operational
Wellbore - Wellbore Interpretation Operational
Lumi Operational
AI Workspace Operational
Data Workspace Operational
Digital Sustainability Operational
Digital Sustainability Platform Operational
Cameron Operational
Customer Support Portal Operational
Supplier Documents Management Operational
Supplier Portal (SUS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance of Domain Profiles services on 26-27 September 2026 Sep 26, 2026 00:00 - Sep 27, 2026 15:00 UTC

As you might have already been informed, following the release of NVIDIA's latest vGPU driver, we will be updating infrastructure in collaboration with our Cloud Service Provider.

The upgrade will be performed in phases to minimize disruption. While we will actively monitor VM allocation to updated infrastructure, a small number of VMs may not migrate automatically. In these cases, affected VMs may be taken offline during the maintenance window.

Maintenance Schedule:

Start: 26 September 2026, 00:00 UTC
End: 27 September 2026, 15:00 UTC

Required User Actions:

- Before 26 September 2026, 00:00 UTC: Save your work and end your VM session.
- During the maintenance window (26-27 September 2026): If you need to work, start a new VM session and save your work regularly. If your VM is unexpectedly shutdown, start a new VM session and continue working from your last saved work.

For assistance, please use the SLB Support Assistant on Digital Home or contact Customer Support for Digital at: Customer Support for Digital.

We apologize for any inconvenience and appreciate your understanding and cooperation.

Posted on Sep 18, 2026 - 04:55 UTC

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Completed - The scheduled maintenance has been completed.
Sep 20, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:02 UTC
Scheduled - We will be performing scheduled 6 hours maintenance to upgrade DrillPlan & Drillbench XD infrastructure:
Start: Sun, 2026-9-20, 2:00 AM, UTC
End: Sun, 2026-9-20, 8:00 AM, UTC

During this maintenance window, DrillPlan & Drillbench XD services for ID region is not available.

We appreciate your patience and understanding.

If you have any questions or need assistance, please use the SLB Support Assistant on Digital Home or contact our Digital Customer Support at: https://customersupport.digital.slb.com

Sep 14, 05:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:00 UTC
Scheduled - We will be performing scheduled 6 hours maintenance to upgrade DrillPlan infrastructure:
Start: Sun, 2026-9-20, 2:00 AM, UTC
End: Sun, 2026-9-20, 8:00 AM, UTC

During this maintenance window, DrillPlan & Drillbench XD services for EUR region is not available.

We appreciate your patience and understanding.

If you have any questions or need assistance, please use the SLB Support Assistant on Digital Home or contact our Digital Customer Support at: https://customersupport.digital.slb.com

Sep 14, 05:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:01 UTC
Scheduled - We will be performing scheduled 6 hours maintenance to upgrade DrillPlan infrastructure:
Start: Sun, 2026-9-20, 2:00 AM, UTC
End: Sun, 2026-9-20, 8:00 AM, UTC

During this maintenance window, DrillPlan & Drillbench XD services for NAM region is not available.

We appreciate your patience and understanding.

If you have any questions or need assistance, please use the SLB Support Assistant on Digital Home or contact our Digital Customer Support at: https://customersupport.digital.slb.com

Sep 14, 07:15 UTC

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Completed - The scheduled maintenance has been completed.
Sep 18, 11:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:08 UTC
Scheduled - DrillPlan OWA workflow will be unavailable during this maintenance window.

Start: Thu, 2026-9-17, 5:00 PM, UTC
End: Fri, 2026-9-18, 5:00 PM, UTC

We appreciate your patience and understanding.
As always, if you have any questions or issues, please use the Contact Us option available from the Help menu in the DELFI Portal (https://delfi.slb.com).

Sep 17, 17:06 UTC

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:00 UTC
Scheduled - To enhance the reliability and performance of our services, we will carry out essential monthly maintenance activities. Any service impact will be limited to the scheduled window for each region, which has been arranged to fall outside standard working hours.

Asia and Oceania: 16th September 2026, 11:00 to 14:00 UTC
Europe and Africa:16th September 2026, 17:00 to 20:00 UTC
Americas: 16th September 2026, 22:00 UTC to 17th September 2026, 01:00 UTC

Ongoing and new jobs will be affected for On Demand Reservoir Simulation (ODRS) and Agile Reservoir Modelling (ARM) on Reservoir Engineering (RE) Workspace. Users are advised to complete ongoing jobs in advance and avoid new job submissions.

For assistance, please use the SLB Support Assistant on Digital Home or contact our Customer Support for Digital at https://customersupport.digital.slb.com.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Sep 10, 10:30 UTC

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.