Digital Status

All Systems Operational

About This Site

Welcome to the status page for SLB Digital Services

Digital Home Operational

Developer Portal Operational

Delfi - Drilling Operational

Operations - DrillOps Operational

Operations - InterAct Operational

Planning - DrillPlan Operational

Planning - Well Barrier Operational

Planning - Well Control Operational

Delfi - Production Operational

Asset Performance - Facility Planner Operational

Asset Performance - Production Chemicals Optimization Operational

Asset Performance - Subsea Planner Operational

Production Assurance - Flow Assurance Operational

Delfi - Subsurface Operational

Domain Profiles Operational

Modeling - On Demand Reservoir Simulation Operational

Modeling - Reservoir Engineering Workspace Operational

Planning - FDPlan Operational

Planning - Opportunity Assessor Operational

Seismic - Omega Operational

Wellbore - Wellbore Interpretation Operational

Lumi Operational

AI Workspace Operational

Data Workspace Operational

Digital Sustainability Operational

Digital Sustainability Platform Operational

Cameron Operational

Customer Support Portal Operational

Supplier Documents Management Operational

Supplier Portal (SUS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 29, 2026

No incidents reported today.

Apr 28, 2026

Scheduled Maintenance of Lumi - AI Workspace

Completed - The scheduled maintenance has been completed.
Apr 28, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 15:00 UTC

Scheduled - We will be carrying out essential maintenance to improve our services, during maintenance Lumi - AI Workspace will be unavailable. Below is schedule of the activity for each region.

Region: Australia
Start time: 27 April 2026, 03:00 PM UTC (10:00 AM CST)
End time: 27 April 2026, 05:00 PM UTC (12:00 PM CST)

Region: Europe, Africa and Asia
Start time: 27 April 2026, 08:00 PM UTC (03:00 PM CST)
End time: 27 April 2026, 10:00 PM UTC (05:00 PM CST)

Region: Brazil
Start time: 27 April 2026, 10:00 PM UTC (05:00 PM CST)
End time: 27 April 2026, 11:00 PM UTC (06:00 PM CST)

Region: Americas
Start time: 27 April 2026, 11:00 PM UTC (06:00 PM CST)
End time: 28 April 2026, 02:00 AM UTC (27 April 2026, 09:00 PM CST)

User Actions: No action is required for Data Science subscription holders. However, Data Science admin subscription holders will need to rebuild their Code Environments and containerize them if they are loading packages from a GIT environment or if they encounter any issues with their Code Environments.

How to get support? Please use SLB Support Assistant on Digital Home or contact our Customer Support for Digital at https://customersupport.digital.slb.com if you need any support.
We apologize for any inconvenience this might cause and thank you for your patience.
Apr 20, 19:11 UTC

Apr 27, 2026

Apr 26, 2026

No incidents reported.

Apr 25, 2026

Incident 10989152 Domain Profiles performance degradation in the East US region

Resolved - Our technical teams have resolved the incident impacting Domain Profiles service. A Root Cause Analysis will be conducted and appropriate actions taken to prevent a similar event incident in the future.

We apologize for any disruption caused.
Apr 25, 02:25 UTC

Monitoring - Our technical teams have taken corrective action and services have started to recover for Domain Profiles.
We will continue to monitor to ensure the service remains stable.

A further status update will be provided by Saturday, 2026-04-25 03:00 UTC.
We apologize for any disruption caused.
Apr 25, 01:47 UTC

Update - At this time our technical teams are working to restore services as soon as possible.
We will provide another status update by Saturday, 2026-04-25 02:00 UTC.
We apologize for any disruption caused.
Apr 24, 23:59 UTC

Update - At this time our technical teams are working to restore services as soon as possible.
We will provide another status update by Saturday, 2026-04-25 00:00 UTC.
We apologize for any disruption caused.
Apr 24, 22:02 UTC

Update - Our technical teams are actively working to restore all affected services as quickly as possible.
We will provide more information by Friday, 2026-04-24 22:00 UTC.
Apr 24, 20:12 UTC

Update - At this time our technical teams are working to restore services as soon as possible.
We will provide another status update by Friday, 2026-04-24 20:00 UTC.
We apologize for any disruption caused.
Apr 24, 19:06 UTC

Identified - Our technical teams have identified the cause of the issue impacting Domain Profiles service and are currently working to restore normal levels of service as soon as possible.
We will provide another status update by Friday, 2026-04-24 19:00 UTC.
We apologize for any disruption caused.
Apr 24, 17:13 UTC

Investigating - We are currently investigating an issue that is impacting the performance of Domain Profiles services for some of our clients in East US region.
Our technical teams are evaluating the extent of this issue and working towards restoring normal levels of service as soon as possible.
A further status update will be provided by Friday, 2026-04-24 18:00 UTC.
We apologize for any disruption caused.
Apr 24, 16:20 UTC

Apr 24, 2026

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

Scheduled Maintenance of Lumi - AI Workspace, Reservoir Engineering Workspace and Drilling - Performance Insights

Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 UTC

Scheduled - To enhance the reliability and performance of our services, we will carry out essential monthly maintenance for below listed services. Any service impact will be limited to the scheduled window for each region, which has been arranged to fall outside standard working hours.

Lumi – AI workspace

Asia and Oceania: 15 April 2026, 11:00 to 15 April 2026, 19:00 UTC
Europe and Africa: 15 April 2026, 17:00 to 16 April 2026, 01:00 UTC
Americas: 15 April 2026, 22:00 to 16 April 2026, 06:00 UTC

Users are advised to complete ongoing AI workflows in advance and avoid starting new workflows. Any jobs already in progress may encounter issues.

Delfi - Reservoir Engineering Workspace

Asia and Oceania: 15 April 2026, 11:00 to 15 April 2026, 13:00 UTC
Europe and Africa: 15 April 2026, 17:00 to 15 April 2026, 19:00 UTC
Americas: 15 April 2026, 22:00 to 16 April 2026, 00:00 UTC

Users are advised to complete ongoing ARM jobs in advance and avoid starting new jobs. Any jobs already in progress may encounter issues.

Delfi – Drilling - Performance Insights

Americas: 15 April 2026, 7:00 to 15 April 2026, 9:00 UTC.
Asia and Oceania: 15 April 2026, 11:00 to 15 April 2026, 13:00 UTC

During the maintenance window, Performance Insights will be unavailable. It is recommended to finalize any critical tasks before the maintenance start time.

For assistance, please use the SLB Support Assistant on Digital Home or contact our Customer Support for Digital at https://customersupport.digital.slb.com.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
Apr 8, 20:59 UTC

Apr 15, 2026