Technical teams have resolved the incident impacting Domain Profiles service. A Root Cause Analysis will be conducted and appropriate actions will be taken to prevent a similar event incident in the future.
We apologize for any disruption caused.
Posted Nov 05, 2026 - 16:29 UTC
Monitoring
Technical teams have taken corrective action and services have been restored for Domain Profiles users. We will continue to monitor to ensure the service remains stable.
A further status update will be provided by Thursday, 2026-11-05 16:30 UTC. We apologize for any disruption caused.
Posted Nov 05, 2026 - 15:31 UTC
Identified
We have investigated and identified the issue impacting our Domain Profiles service availability in Brazil region, which is due to an ongoing incident with our Cloud Service Provider. Technical teams are evaluating the extent of this issue and working towards restoring normal levels of service as soon as possible.
We will provide another status update by Thursday, 2026-11-05 15:30 UTC. We apologize for any disruption caused.
Posted Nov 05, 2026 - 13:51 UTC
This incident affected: Delfi - Subsurface (Domain Profiles).