Our technical teams have resolved the incident impacting Domain Profiles service. A Root Cause Analysis will be conducted and appropriate actions taken to prevent a similar event incident in the future.
We apologize for any disruption caused.
Posted Apr 25, 2026 - 02:25 UTC
Monitoring
Our technical teams have taken corrective action and services have started to recover for Domain Profiles. We will continue to monitor to ensure the service remains stable.
A further status update will be provided by Saturday, 2026-04-25 03:00 UTC. We apologize for any disruption caused.
Posted Apr 25, 2026 - 01:47 UTC
Update
At this time our technical teams are working to restore services as soon as possible. We will provide another status update by Saturday, 2026-04-25 02:00 UTC. We apologize for any disruption caused.
Posted Apr 24, 2026 - 23:59 UTC
Update
At this time our technical teams are working to restore services as soon as possible. We will provide another status update by Saturday, 2026-04-25 00:00 UTC. We apologize for any disruption caused.
Posted Apr 24, 2026 - 22:02 UTC
Update
Our technical teams are actively working to restore all affected services as quickly as possible. We will provide more information by Friday, 2026-04-24 22:00 UTC.
Posted Apr 24, 2026 - 20:12 UTC
Update
At this time our technical teams are working to restore services as soon as possible. We will provide another status update by Friday, 2026-04-24 20:00 UTC. We apologize for any disruption caused.
Posted Apr 24, 2026 - 19:06 UTC
Identified
Our technical teams have identified the cause of the issue impacting Domain Profiles service and are currently working to restore normal levels of service as soon as possible. We will provide another status update by Friday, 2026-04-24 19:00 UTC. We apologize for any disruption caused.
Posted Apr 24, 2026 - 17:13 UTC
Investigating
We are currently investigating an issue that is impacting the performance of Domain Profiles services for some of our clients in East US region. Our technical teams are evaluating the extent of this issue and working towards restoring normal levels of service as soon as possible. A further status update will be provided by Friday, 2026-04-24 18:00 UTC. We apologize for any disruption caused.
Posted Apr 24, 2026 - 16:20 UTC
This incident affected: Delfi - Subsurface (Domain Profiles).